CTP Contact Information
Full Service Travel Assistance
(877) 422-4407 (toll free)
(303) 386-8595 (outside the U.S.)
Email: frontier@travelctm.com
Service Hours:
8:30am-7:30pm EST, Monday-Friday
After Hours Emergency Service: Press Option 9
Online Technical Support (Concur Travel Tool):
na.online@travelctm.com
(877)208-1396
Service Hours:
8:30am-9:00pm EST, Monday-Friday
Groups or Athletic Travel:
(800) 810-2695 (Toll Free)
(210) 530-0857
Email: groups@ctptravelservices.com
University Contact Information
Please direct all questions related to travel and the CTP platform to:
Shelley Aldridge
Chief Operations Officer
(859) 251-4562
2050 Lexington Road
Versailles, KY 40383
shelley.aldridge@frontier.edu
Please direct all questions related to expense reimbursement and the Concur expense platform to:
Janet Landry, CPA
Controller
(859) 251-4555
2050 Lexington Road
Versailles, KY 40383
janet.landry@frontier.edu
To Report a Lost or Stolen Travel Card
JPMorgan
1-800-316-6056